Welcome to Salish Sea Foods

Thank you for contacting Salish Sea Foods. Unfortunately, we have had to close the company for economic reasons. While we are restructuring the company, no phone calls will be returned so please do not leave a message or request a phone call.

All correspondence should be emailed to bookkeeping@salishseafoods.net <mailto:bookkeeping@salishseafoods.net> . This one email will be monitored once a week. (No other email addresses will be monitored) We look forward to doing business with you in the near future.

Sincerely,

Salish Sea Foods

Specialty Seafood in the Heart of the Comox Valley!

 

We are a Seafood supplier and Retail Store with a great selection of fresh and frozen fin fish, shellfish, and specialty items, many of which are provided fresh daily from our independent seafood processing company located here beside us in Comox. Every day it is our goal to bring you the highest quality fish and seafood from the best suppliers. With daily deliveries, rigorous quality control and meticulous handling, we ensure you get the best product and the highest standards of freshness and taste.

Our customers love the many choices of fresh and smoked salmon, ready-to-cook seasoned salmon skewers, and the live tank with oysters, clams, mussels, and crab. We also offer an extensive inventory of frozen products, including shrimp, salmon, tuna, halibut, scallops, as well as prepared or pre-seasoned options for great taste and convenience.  Services include custom processing, party platters, and cleaned and ready to cook fresh crab!

Salish Sea Foods purchases direct from the seafood source and sustainably whenever possible in order to maintain control over the quality and freshness of our product. Quality products and excellent service combined with the most competitive pricing position us as a leader in providing seafood to our clients. Try our Komo Gway Oysters, fresh in store!

Take a look around and contact us if you have any questions – we’re always happy to hear from seafood lovers!

Visit our retail store Salish Sea Foods at 820 Shamrock Place in Comox for specialty products, made fresh daily, or contact us to discuss wholesale options.

 

 

Important Notice

We at Salish Sea Foods wish to update our valued customers on the measures we are implementing to mitigate the risk to our staff and to the public during the COVID-19 situation.

We have implemented the following protocols to ensure the safety of the public and of our employees.

Retail store:

To safety re-open the SSF retail store, has implemented increased sanitation and social distancing protocols to keep our employees and the public safe.

We will be installing a protective barrier at the retail counter (plexiglass) to allow our staff to stay isolated from direct contact with the public. Until this plexiglass is installed, it is mandatory for the retail employee to wear a face shield.

There tape on the floor indicating 6 feet from the till to protect our employee when they are punching in orders for customers.

Unless it is absolutely necessary, only one employee in the retail store at a time.

When more than one employee is in the retail store at once, they will all wear masks to protect themselves from each other.

Retail store employees will wear gloves whenever handling product, change gloves between products/customers, and wash/sanitize hands/gloves between customers.

Because the customer area of the retail store is a fairly confined space, only one household (No more than 2 people) may enter the store at a time. We have indicated a direction of flow through the retail entrance to prevent customers from bumping into each other and have placed queue indicators for customers to line up.

Customer contact surfaces will be washed with soap and water and then disinfected with a bleach solution regularly when there are no customers in store.

We will be operating with plastic purchase only (Debit/Credit) to minimize employee/customer contact. The payment machine will be fully sanitized between customers. Cash will be accepted only as a last resort.

Ice sales of a full tote or larger must be reserved ahead of time by the customer.

The retail employee will be responsible for washing down knobs and surfaces in the offices with soap and water and then disinfecting with a bleach solution when the retail store is not busy. Customers may use the buzzer to signify when they need assistance. Employees will not be allowed to float between the retail store and the processing plant to limit public contact.

Processing Plant

On the plant floor, employees will be required to maintain social distancing of 6 feet. They will wear face shields (Mandatory) and also have the option to wear disposable masks should they choose. All floor employees will have access to 4 smock changes throughout their shift, should they need them. Gloves and protective sleeves will be disposed of between work periods (on breaks). The employees responsible for laundry will be required to wear new gloves for the task and dispose of the gloves immediately after is it complete and to wash their hands again as per handwashing protocol.

Employees will not be permitted to come to work if they are having ANY symptoms of COVID-19 (Dry Cough, Shortness of Breath, Fever). We will be recording employee temperatures with an IR gun when they come in before they will be permitted to clock in to prevent access of an employee with an unknown/unacknowledged fever. All employees will be actively discouraged from touching their faces.

Only 3 employees may occupy the lunchroom at any given time due to limited space in order to maintain social distance. They will be required to wash and disinfect anything they use themselves in the lunchroom before returning to work. Employees will be required to wash their hands or sanitize before they use the coffee maker, the microwave, or pour themselves coffee. If this coffee rule is not followed, coffee services will be discontinued.

Office Staff and Visitors

Office staff will wear facemasks to enter each-other’s offices and are encouraged to take breaks alone in their offices or outside.

The entry doors will remain locked during the day and any visitors must check-in at the retail store or call in to minimize unnecessary contact with non-employees within the plant and offices. No unnecessary visitors will be allowed entry. Visitors will only be allowed entry with a prior appointment and will also require a health status check including temperature and lack of symptom confirmation. Truck drivers will need to call in or check-in with the retail store to gain entry.

There will be a visitor log and health status check for anyone entering the offices. Visitors are required to wash hands upon entry and to wear facemasks to enter any of the staff offices. They must also sanitize hands before signing in.